Central Laboratory Services

• Phase I to IV Clinical Trials

• Automated serum and urine Chemistries
• Automated Full Blood Count and 5-part differentials
• Urinalysis
• Serology
• Endocrinology
• Immunology
• Basic Microbiology
• PCR
• Glycated Haemoglobin (HbA1c)
• Tumour markers

• Visit Specific Kits and request form
• Investigator manuals
• Investigator Training and Support
• Sponsor Support
• Dedicated Project Manager from start to finish
• Project Manager to serve as primary liaison for all communication
• Project monitoring
• Site and courier initiation for project start up
• Safety and efficacy monitoring
• Phoenix designed UN shippers for ambient and dry ice shipment

• IATA-certified Professionals
• Organized the supply of centrifuges and dry ice to sites
• Logistic and courier Professionals to assist with daily operation
• Samples can be forwarded to whatever destination within or outside Asia
• Preprinted airway bills
• Prepared proforma invoice, dangerous goods declaration

• Protocol driven Computer System
• Laboratory Information System interfaced with instrument
• Data cleaning and export
• Management report
• Continous software development, validation and verification

• Multi-Asian language and multi-dialect capabilities
• Translation service

• Correlation studies
• Standardisation of laboratories for combinability of data
• Diagnostic consultant services
• Tests and Technology development
• Stability study of analytes
• Computerised Real Time Specimen Management System (RT-SMS)
• Electronic data transmission
• Cumulative reporting of laboratory data
• Storage of samples at ultra low temperature
• Supply of near patient testing kits or point of care testing
• Visit specific lab kits or bulk supplies
• Protocol specific documents such as requisition forms and results reports
• Storage of raw data for 15 years
• Project cost tracking
• Laboratory audit services of local and Asia referral laboratories

• Singapore Ministry of Health Clinical Laboratory License
• Singapore Ministry of Health Proficiency Testing for HIV, WHO for Hepatitis
• College of American Pathologist proficiency testing
• RCPA Quality Assurance Programs Pty Limited
• Working towards accreditation by CAP and level 1 National Glycohemoglobin Standardisation for HbA1c
• Utilisation of third party quality control testing material
• Half-yearly Internal Audit
• External audit by clients
• Rigorous implementation of standard operating procedures
• Adherence to GCP (clinical laboratory) guidelines
• ICH GCP trained professionals
• Intensive monitoring of both external and internal QC data

• Monday to Saturday

• Same day for all routine tests
• Per agreement for non-routine tests

• Phoenix default or protocol specified reference ranges
• Customized sponsor specified flagging of results, clinical significance and etiology comments
• Comment on specimen and test results affected by the nature of specimen, e.g. lipaemic, haemolysis, icteric
• Blinding of results, if applicable
• Conventional or SI units of reporting
• Secured database access by sponsor